FREQUENTLY ASKED QUESTIONS

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  1. Here are some key factors to help you make your decision:
  1. Communication: Speak to the staff in person or over the phone to get a feel for their professionalism and approach.
  2. Trainer Information: Find out who your actual in-vehicle trainer will be.
  3. Vehicle Model: Ask what model of car you will be driving during training.
  4. Pre-Enrollment Discussion: Speak with your in-car instructor before signing up and paying for the course.
  5. Experience and References: Inquire about how long the provider has been in business and if they can provide references.
  6. Trial Session: Check if they offer a free 15-minute driving session to assess compatibility.
  7. Office Visit: If possible, visit the office in person, as face-to-face interaction can help you gauge whether you connect with the business and its trainers.
  8. Training Volume: Be cautious of large training providers with too many instructors and students; the best coaches are not as common as their numbers might suggest.
  9. Online Resources: Review their website for resources on driver training, such as blogs, detailed driving information, statistics, and other relevant content. Remember, pretty pictures won’t provide the depth you need!

A member of our support staff will email or text you once the certification is complete. You can then visit any Service Ontario office to obtain your Driver’s Licence History for a fee of $12. This document serves as proof for any eligible insurance discounts and for your personal records.

A member of our support staff will send you a detailed email containing a link to our online registration form and information on the fees for each course offered.

You have a one-year time limit from the first day you attended the course, whether it was conducted virtually via Zoom, through digital online learning from home, or in an in-person classroom.

You have a one-year time limit from the first day you attended the course, whether it was conducted virtually via Zoom, through digital online learning from home, or in an in-person classroom.

. You are being trained by the best in the business, which significantly enhances your learning potential with our professional team of instructors and staff. We maintain an optimal student-to-instructor ratio, allowing us to accommodate each student’s schedule and minimize cancellations. Our training center upholds the highest standards, from vehicle servicing and condition to proper insurance and safety cameras that protect all occupants. As the saying goes, “You get what you pay for,” and sometimes it’s better to “cry once than cry twice.” We do not compromise on training standards, which is why so many of our clients are transitioning from other instructors. Many have experienced a lack of effective learning, multiple unsuccessful road tests, or, even worse, involvement in crashes

If you really wish to enroll with Dean’s Defensive Driving but are facing financial hardship, we offer a flexible monthly payment plan with no interest charges or late fees. Additionally, we have a “Financial Hardship Application” that you may qualify for, which provides reduced rates. Dean is always accommodating for those who are truly committed to learning safe driving skills and striving to drive collision-free.

Yes, the passing rate is 70% for theory (which includes digital, Zoom, or in-person classes) and 80% for in-car evaluations. There’s no need to worry about passing the course as long as you adhere to the instructions given by the driving instructor. You will receive both verbal and written updates on your performance for each maneuver, which will also assist your home trainers. Additionally, you have the option to purchase extra lessons to ensure you meet the minimum standards required for MTO certification.

We train all G1, G2, and G licence holders for the MTO-Approved Beginner Driver Education Course, as well as providing individual private lessons tailored to meet the specific needs of individuals or companies.

You can check this link or search for us directly on the MTO website. https://www.ontario.ca/page/government-approved-driving-schools

No, we have never been involved in a crash in over 40 years! We have experienced a few windshield chips from flying debris and two minor door hits, but overall, we have diligently maintained the safety of all our student trainees and passengers. Additionally, we have cameras in our vehicles to protect our reputation in case of any road rage incidents

We don’t want to bore you with a lengthy list of reasons; after all, actions speak louder than words. Many claim to be the best, but we invite you to bring any prospective trainer from our competitors for a side-by-side comparison. You can be the judge of our training standards. We’ve offered this “free 20-minute side-by-side” evaluation for years, but our competitors never show up!

Our preferred location is the Toronto Port Union Test Centre, located in East Scarborough. We’ve built a strong rapport with the examiners due to our excellent test results for both the G1 and G2 road tests. Despite what you may hear from others or find online, this testing centre is a great place to take your road test. What truly matters is that your instructor has given you the green light to proceed to the test, and that you have the necessary skills, knowledge, and behavior to pass on your first attempt.

Yes, you can start your in-class lessons and/or eLearning a couple of months before turning 16. Driving lessons can only be completed after you have begun the graduated licensing program in your province.

Your Driver’s License History (DLH) provides proof of successful completion and graduation from a beginner driver education course and is widely recognized by the insurance industry. Additional factors affecting insurance rates are areas in which you live/drive, make of your vehicle, and your age.